| Company |
Elektrilevi
|
| Location |
Estonia
|
| Timeline | 2023 |
| Project Overview |
Elektrilevi partnered with Safegrid to enhance visibility and reliability across its distribution network. Through a pilot deployment in Tallinn, Safegrid’s Intelligent Grid System® demonstrated its value by identifying a hidden fault that could have led to a major outage affecting thousands of customers. |
| Products | Safegrid Intelligent Grid System® |
This is a Safegrid Case Study.
Background
Elektrilevi is the largest grid operator in Estonia, serving over 533,000 customers across a network spanning 63,000 km. Ensuring uninterrupted service across such a vast system requires robust monitoring and early fault detection capabilities.
To improve network transparency and detect hidden issues, Elektrilevi initiated a pilot project with Safegrid in Tallinn’s distribution grid.
Challenge
Elektrilevi encountered a complex and potentially dangerous situation:
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A cable failure in a double-cable feeder
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The second cable continued supplying power, so no outage occurred
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The issue remained undetected for several weeks
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Existing monitoring systems did not identify the failure
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Risk of a critical outage if the second cable had failed
This type of fault is particularly difficult to detect because normal service continues despite a hidden vulnerability in the network.
Solution
Safegrid’s Intelligent Grid System® provided advanced monitoring and anomaly detection.
Key capabilities:
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Continuous analysis of network current behavior
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Detection of abnormal changes in feeding currents
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Early identification of missing phase conditions
Implementation outcome:
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Safegrid detected unusual current patterns and flagged a potential issue
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Elektrilevi was alerted to a possible missing phase
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Further investigation confirmed a broken cable in the feeder
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The fault was quickly repaired and the network restored to normal
Benefits
The Safegrid solution provided significant advantages:
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Early detection of hidden faults before escalation
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Improved network transparency and visibility
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Reduced risk of critical system failure
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Faster, data-driven decision-making and response
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Enhanced grid reliability and resilience
Results
With Safegrid’s Intelligent Grid System®, Elektrilevi achieved:
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Prevention of a potentially critical grid failure
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Protection of thousands of customers from outage
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Identification of a fault undetected by legacy systems
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Improved confidence in grid monitoring capabilities
“Thanks to Safegrid system we were able to eliminate a potentially critical failure from our grid which could have escalated to a fault causing an outage to thousands of customers.”
— Taavi Tammeorg, Chief Specialist, Elektrilevi
Conclusion
This case highlights the importance of advanced monitoring in identifying hidden risks within power distribution networks. Safegrid’s Intelligent Grid System® enabled Elektrilevi to detect a critical fault that conventional systems missed, preventing a potentially widespread outage.
By improving visibility and enabling proactive intervention, Safegrid helps utilities strengthen grid resilience, minimize risk, and ensure reliable service for their customers.